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EVERSAI FACILITY MANAGEMENT SERVICES PVT LTD

ISO-certified facility management experts serving hospitals, hotels & corporates with 3000+ trained staff

LEADING FACILITIES MANAGEMENT COMPANY

‘’To become a globally renowned Indian facility management Service.’’

Patient Support and Transportation Services Highlights​

Patient Support and Transportation Services

Patient Support and Transportation Services are essential non-clinical healthcare services that help ensure patients receive timely, safe, and comfortable support throughout their hospital journey. These services focus on assisting patients with mobility, movement within the hospital, and overall comfort, while enabling clinical staff to focus on medical care.

 

🚑 What is Patient Support and Transportation?

It refers to a set of services provided in hospitals to help patients with:

  1. Physical movement and mobility assistance
  2. Transport from one department to another
  3. Non-clinical support to make their hospital stay smooth and comfortable

These services are usually carried out by trained patient support staff or hospital attendants.

2

Key Responsibilities

  • Assisting patients with moving, sitting, walking, or using wheelchairs/stretchers
    Supporting elderly, disabled, or weak patients in daily activities
    Helping patients with admission, room shifting, and discharge assistance
    Providing emotional support and ensuring patient dignity
    Guiding patients and relatives about hospital procedures and directions

Moving patients safely to diagnostic areas like X-Ray, MRI, CT, Lab, ICU, OT, etc.
Transferring patients between wards or departments
Transporting patient files, samples, and reports (when needed)
Ensuring safe handling of patients during emergencies

Reason
Importance

Patient comfort & safety

Helps patients move safely and reduces risk of falls or injuries

Smooth hospital operations

Ensures timely shifting so treatments/tests are not delayed

Supports clinical staff

Frees up nurses and doctors to focus on medical duties

Patient experience

Improves satisfaction by offering care, comfort & guidance

📌 We Train

Caring and empathetic nature
Good communication skills
Knowledge of handling wheelchairs, stretchers, and patient lifting techniques
Physical strength and patience
Understanding of hospital safety & infection control

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🎯 Outcome / Benefits to Healthcare Facilities

Increased operational efficiency
Reduced waiting time for diagnostics & procedures
Improved patient experience & satisfaction scores
Enhanced safety and infection control
Better workflow coordination among departments

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